Privacy Policy
How we collect, use and protect your personal information at Buy a Floor.
Buy a Floor is committed to protecting your privacy and handling your personal data responsibly and transparently in accordance with UK data protection law.
1. Information we collect: We may collect personal information including your name, billing and delivery address, email address, phone number, payment details, and information about how you use our website.
2. How we use your information: We use your data to process orders, manage deliveries, communicate with you about your purchase, respond to enquiries, improve our services, and meet our legal obligations.
3. Legal basis for processing: We process your personal data where it is necessary to perform a contract, comply with a legal obligation, or where you have given consent. In some cases, we may process data based on our legitimate business interests.
4. Sharing your information: We only share your information with trusted third parties such as payment processors, delivery partners and service providers where necessary to fulfil your order. We do not sell your personal data.
5. Data retention: We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.
6. Your rights: You have the right to access, correct or request deletion of your personal data, object to processing, and request data portability. You may also withdraw consent at any time where consent is the lawful basis for processing.
7. Cookies: Our website uses cookies to improve functionality and analyse website traffic. For more information, please see our Cookie Policy.
8. Data security: We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
9. Contact us: If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided on our website.
10. Changes to this policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page.